🏠 Overview › 🎯 Features ›🎯 Custom Terminology

Custom Terminology

Feature Detail

medium complexity extracted Organization Management Confidence: 100%
5
Components
106
Shared
0
User Stories
Yes
Analyzed

Description

Custom Terminology allows each organization to replace the platform's default labels and terminology with their own preferred language and naming conventions. For example, one organization may call their volunteers 'Likepersoner' while another uses 'Støttepersoner', and coordinators may be called 'Fagpersoner' in a specific context. Administrators configure a terminology map in the admin portal, and these labels are dynamically injected throughout both the admin portal and the mobile app for all users belonging to that organization. This ensures that the platform feels native to each organization's internal culture and avoids confusing staff who are used to their own vocabulary. The system supports overrides for all major entity labels including roles, activity types, and navigation items.

User Flow

Custom Terminology user flow
Click to expand

Analysis

Business Value

Non-profit organizations in Norway have deeply ingrained internal terminology that varies significantly across the sector. Forcing all organizations to adopt a generic vocabulary would create resistance to adoption, increase training costs, and make the platform feel foreign to day-to-day users. Custom terminology removes this friction by allowing the platform to speak each organization's language, dramatically improving user acceptance and reducing onboarding time. From a sales perspective, this feature is a strong differentiator: prospective buyers can immediately see that the platform adapts to their organization rather than forcing them to adapt to it. It also reduces support overhead because staff will not be confused by unfamiliar labels in the interface. The feature is particularly valuable for HLF and Blindeforbundet, which have specific internal naming conventions established over decades.

Implementation Notes

Terminology is stored as a JSONB column in the organization_settings table, mapping platform keys to organization-specific strings. The API returns the active terminology map as part of the session bootstrap payload so the client has all labels available at startup without additional round trips. On the admin portal (Next.js), labels are resolved server-side via a terminology context provider injected into the layout. On the mobile app (Flutter), the terminology map is stored in a Riverpod provider loaded at login and persisted locally using Hive for offline access. The terminology config page renders a form with grouped label categories (roles, entities, actions, navigation) using the current org values as defaults. A reset-to-defaults button restores platform vocabulary. All label keys are defined in a central constants file to prevent drift between products.

Components (111)

User Interface (3)

ui Terminology Config Page medium ui Terminology Config Page medium ui Terminology Preview Widget low

Data Layer (2)

data Terminology Repository low data Terminology Store low

Shared Components

These components are reused across multiple features

Service Layer (34)

service Auth API Client medium Shared service Password Policy Validator low Shared service Permission Validation Middleware high Shared service Activity Service medium Shared service Event API Client low Shared service Event Repository Service medium Shared service File Upload Service high Shared service Expense Type Service high Shared service Contact Service medium Shared service STT Service medium Shared service Keyboard Navigation Service medium Shared service Screen Reader Support Service high Shared service Screen Reader Support Service high Shared service Localization Service medium Shared service Localization Service medium Shared service Repository Data Source Router high Shared service Role Scope Resolver low Shared service Audit Log Service medium Shared service Audit Log Service medium Shared service Report Access Control Service medium Shared service Export Audit Logger low Shared service Report Export Service medium Shared service Report Export Service medium Shared service Terminology Context Provider medium Shared service Terminology Service medium Shared service Terminology Service medium Shared service Feature Registry Loader low Shared service Hierarchy Access Control Service high Shared service Hierarchy Scope Resolver medium Shared service Association Service medium Shared service Audit Log Service high Shared service DPA Content Provider low Shared service Cookie Consent Service medium Shared service Cookie Consent Service medium Shared

Data Layer (22)

data Token Store low Shared data Token Store low Shared data Secure Token Store medium Shared data Secure Token Store medium Shared data Activity Store low Shared data Event List Cache Store low Shared data Expense Type Store medium Shared data Contact Store low Shared data Contact Store low Shared data Notes Store low Shared data Assignment Count Store low Shared data Push Token Repository low Shared data Notification Audit Log Store low Shared data Push Token Store low Shared data Push Token Store low Shared data Organization Impact Settings Repository low Shared data Accessibility Preferences Store low Shared data Local SQLite Database high Shared data Sync Queue medium Shared data Report Store high Shared data Mobile Terminology Store medium Shared data Security Metrics Repository medium Shared

Infrastructure (38)

infrastructure Keychain/Keystore Adapter low Shared infrastructure JWT Claims Extractor low Shared infrastructure Organization Labels Adapter low Shared infrastructure Keychain/Keystore Adapter low Shared infrastructure Auth API Client medium Shared infrastructure REST API Client medium Shared infrastructure WCAG Accessibility Adapter low Shared infrastructure Registration API Client low Shared infrastructure Accounting API Client high Shared infrastructure PDF Renderer Adapter medium Shared infrastructure File Share Adapter low Shared infrastructure FCM/APNs Adapter high Shared infrastructure Share Sheet Adapter low Shared infrastructure Share Plus Adapter low Shared infrastructure Platform Accessibility Bridge medium Shared infrastructure Semantics Override Adapter high Shared infrastructure URL Launcher Adapter low Shared infrastructure Markdown Content Renderer low Shared infrastructure Network Connectivity Monitor low Shared infrastructure Expense Receipt Storage Adapter low Shared infrastructure Audit Log Writer low Shared infrastructure Feature Flag Checker low Shared infrastructure Logo Upload Adapter low Shared infrastructure Terminology Constants Registry low Shared infrastructure Feature Flag Cache Adapter low Shared infrastructure Org Scope JWT Resolver medium Shared infrastructure Association Audit Logger low Shared infrastructure Token Blocklist medium Shared infrastructure Analytics Tracker low Shared infrastructure SEO Metadata Config low Shared infrastructure Analytics Tracker low Shared infrastructure Analytics Tracker low Shared infrastructure Sales Analytics Tracker low Shared infrastructure Email Provider Adapter low Shared infrastructure Terms of Service Content Provider low Shared infrastructure Legal PDF Asset Provider low Shared infrastructure Consent-Gated Script Loader low Shared infrastructure Legal Page Layout low Shared

User Stories

No user stories have been generated for this feature yet.