Contact Support Screen
Component Detail
User Interface
low complexity
mobile
1
Dependencies
0
Dependents
0
Entities
0
Integrations
Description
In-app support screen presenting contextual contact options (email, phone, message form) based on the user's role and organization configuration. Pre-populates user context when authenticated and ensures full WCAG 2.2 AA compliance with minimum 44x44 touch targets, screen reader labels, and high-contrast text.
contact-support-screen
Responsibilities
- Display organization-specific support contact options (email, phone, message form)
- Pre-populate user role and organization context when available
- Launch mailto and tel deep links for direct contact
- Render and validate the support message submission form
- Ensure full accessibility compliance (screen reader support, touch targets, contrast)
Interfaces
renderContactOptions(orgConfig)
openMailtoLink(email, subject)
openTelLink(phoneNumber)
renderMessageForm()
submitSupportRequest(formData)
showSubmissionConfirmation()
showSubmissionError(error)
prefillUserContext(userInfo)